1. Information We Collect
We collect information you provide directly to us, such as when you:
- Fill out contact forms or register for our services
- Subscribe to our newsletter
- Participate in our training programmes
- Communicate with us via phone, email, or other methods
Personal Information
This may include:
- Name and contact information (email, phone, address)
- Company and job title information
- Training preferences and goals
- Payment and billing information
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Communicate with you about our programmes and services
- Send you newsletters and marketing communications (with your consent)
- Process payments and manage billing
- Comply with legal obligations
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties except:
- With your explicit consent
- To service providers who assist in our operations
- When required by law or to protect our rights
- In connection with a business transfer or merger
4. Data Security
We implement appropriate security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. This includes:
- Encryption of sensitive data
- Regular security assessments
- Limited access to personal information
- Secure data storage practices
5. Your Rights
Under Australian Privacy Principles, you have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Opt-out of marketing communications
- Lodge a complaint with the Office of the Australian Information Commissioner
6. Cookies and Tracking
Our website uses cookies to improve your browsing experience. You can control cookie preferences through our cookie management system or your browser settings.
7. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.